Track Your LBC Parcel
— Free & Real-Time

Enter your LBC tracking number for instant delivery status. Works for domestic parcels, balikbayan boxes, cargo, and Padala — Philippines-wide and international OFW shipments.

6,400+
Branches Nationwide
30+
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Filipino tracking an LBC parcel on a smartphone

How to Track Your LBC Package

Tracking your LBC parcel takes less than 10 seconds. Here’s exactly what to do.

Find Your LBC Tracking Number

Your tracking number is on the lower-left of your LBC receipt, just below the barcode — a 12–17 digit numeric code. If you ordered from Shopee or Lazada, check “Tracking Number” in your order details, not the order number.

Enter It in the Tracker Above

Paste the number into the search box at the top of this page. No spaces, no dashes — enter it exactly as shown. Even one wrong digit returns no results.

Get Real-Time Status from LBC

Clicking Track opens the official LBC Express tracking page at lbcexpress.com with your number pre-filled — 100% accurate, straight from LBC’s system.

No Number? You Still Have Options

Lost your receipt? Read our guide to tracking without a tracking number — or visit any LBC branch with a valid government ID.

LBC Tracking Number Formats

Different shipment types use different formats — make sure you have the right one.

🇵🇭 Domestic Philippines
1234567890123
Numeric only — 12 to 17 digits
🌏 International Shipment
AB123456789
Alphanumeric — starts with 2 letters
📦 Balikbayan Box
123456789012
12 digits — on receipt and box sticker
💸 Padala / Remittance
REF-123456
Alphanumeric — starts with REF-
If your domestic shipment number is under 12 digits, you likely have the wrong number. Always check the code directly below the barcode on your receipt — not the seller’s order reference number.

Every LBC Tracking Status — Explained

LBC status messages can be confusing. Here’s what every one means and what to expect next.

Status What it actually means What happens next
Pending

Label Created
LBC has a record but has NOT physically received the package. The seller may not have dropped it off yet. Confirm drop-off with the sender. Check again after 24 hours.
Received

Picked Up
LBC collected the package from the sender or it was dropped off at a branch and scanned in. Package moves to the origin sorting hub.
In Transit

At Origin Hub
Parcel is at the LBC sorting facility near the sender. Being sorted and loaded onto transport. Next update in 12–24 hours when it moves.
Moving

In Transit
Package is actively moving between LBC hubs. Gaps of 12–24 hours are normal — scans happen in batches. Next update when it arrives at the destination hub.
Arrived

Destination Hub
Parcel has reached the LBC facility closest to your delivery address. Delivery scheduled within 1–2 business days.
On the Way

Out for Delivery
A delivery rider has your package and is heading to your address today. Expect delivery by end of business day. Someone should be home.
Missed

Delivery Attempted
LBC tried to deliver but no one was available. The rider likely called — check missed calls. LBC retries next business day. Contact LBC to arrange re-delivery or branch pickup.
At Branch

For Pickup
Package is held at an LBC branch after a failed delivery attempt. Visit the branch with your tracking number and a valid government ID.
On Hold

On Hold
Delivery is paused — usually an incomplete address, COD issue, or customs problem. Contact LBC immediately at (02) 8858-5999.
Done

Delivered
Package was handed to someone at the delivery address. LBC records who signed for it. If you didn’t receive it, check with ALL household members first, then contact LBC.
Returned

To Sender
LBC could not complete delivery after multiple attempts and is sending it back to the sender. Contact the sender to arrange re-shipment or an alternative pickup option.
“Out for Delivery” but nothing arrived? Riders cover large areas — your parcel will most likely arrive the next business day. Wait 2 business days before calling LBC.   “Delivered” but you got nothing? Check with every household member — guards and helpers included. LBC marks a parcel delivered when any person at the address signs for it.

LBC Delivery Time: How Long Does It Take?

Official delivery times by region — business days only. Excludes Sundays and public holidays.

From ↓ / To → NCR N/S Luzon Visayas Mindanao Batanes PPS / Coron
NCR (Metro Manila) 1 day 1–2 days 3–5 days 4–6 days 9–11 days 3–4 days
North / South Luzon 1–2 days 1–2 days 4–6 days 4–6 days 10–12 days 4–5 days
Visayas 3–5 days 4–5 days 2–4 days 3–5 days 12–14 days 5–7 days
Mindanao 4–6 days 4–6 days 3–5 days 2–3 days 12–14 days 6–8 days
Luzon Islands* 2–4 days 3–5 days 5–7 days 6–8 days 10–12 days 4–7 days

*Luzon Islands = Marinduque, Masbate, Mindoro, Catanduanes. Source: lbcexpress.com

Special Domestic Notes
Branch cut-off time3:00 PM daily
Sunday delivery❌ Not available
Holiday delivery❌ Not available
Coron, Palawan (from NCR)7–9 business days
Puerto Princesa (from NCR)2–4 business days
International Shipments
Air Freight (door-to-door)7–10 business days
Sea Cargo / Balikbayan Box40–60 days
UAE to Philippines~45–55 days (sea)
USA / Canada to Philippines~50–60 days (sea)
Customs clearance (BOC)+2–7 days added
Packages dropped off after 3:00 PM are processed the next business day. Sundays and public holidays do not count as delivery days — always factor these in when planning.

Tips to Get Faster LBC Delivery

Practical tips that actually make a difference — not just “pack it properly”.

Drop Off Before 3:00 PM

LBC’s daily cut-off is 3 PM sharp — anything after that is processed the next business day. This single tip prevents most “unexpected” delays.

Write the Complete Address

Always include: house number, street, barangay, city, province, and the receiver’s mobile number. Missing barangay is the #1 cause of “Delivery Attempted” and “Held at Branch”.

Ship Monday to Wednesday

Early-week shipments have the best chance of same-week delivery. Thursday or Friday drop-offs risk weekend delays — LBC doesn’t deliver on Sundays.

Choose the Right Service Level

Tell staff your deadline — they’ll match you to Standard, Express, or Rush. Choosing Standard when you need Express speed is a very common and costly mistake.

Enable Push Notifications

Download the LBC Connect App (iOS / Android) for real-time push alerts at every status change — so someone is always home when the rider arrives.

Double-Check Receiver Details

Changing the receiver’s name or address after drop-off requires calling customer service and can add days. Review all details carefully before handing over the parcel.

LBC Balikbayan Box & International Tracking

Sending a balikbayan box from abroad? Everything OFWs and their families need to know.

LBC Express balikbayan box illustration with tracking sticker and pasalubong items
How to Track Your Box

Your 12-digit tracking number is on your LBC receipt and on the sticker attached to the box itself. Enter it in the tracker above. Sea cargo takes 40–60 days — tracking goes silent while the box is at sea. This is completely normal.

Customs Clearance (BOC)

When your box arrives in the Philippines it goes through the Bureau of Customs. Tracking will show “Arrived at Port” during this stage. You don’t need to do anything unless LBC or BOC contacts you directly.

30+ Countries Served

LBC Express operates in over 30 countries. Whether your package is from UAE, USA, Saudi Arabia, Hong Kong, or Italy — the tracking process is the same, with additional international transit stages.

Why Tracking Goes Silent

At sea there are no scan checkpoints — tracking won’t update for days or weeks. Updates resume at these stages: drop-off → origin hub → Philippine port → customs → out for delivery. Silence at sea is expected.

Watch Out: Fake LBC Receipts & Tracking Scams

Fake receipts and edited screenshots affect Filipino online buyers every day — here’s what to watch for and how to contact LBC directly.

All Ways to Contact LBC Express
📞
Metro Manila Hotline
Delivery complaints, urgent issues
📞
Provincial Toll-Free
Callers outside Metro Manila
✉️
Formal complaints, paper trail
💬
Facebook Messenger
Fast queries, business hours
🏢
LBC Head Office
10F Tower B, Two Ecom Center, MOA Complex, Pasay, Metro Manila
Escalations, formal letters
🏪
Branch Visit
6,400+ branches — bring valid government ID
COD issues, package pickup
📱
LBC Connect App
Self-service, push alerts

LBC Tracking Questions Filipinos Actually Ask

Direct answers — no fluff.

Your LBC tracking number is printed on the lower left of your LBC receipt, just below the barcode — a 12–17 digit numeric code. It is also sent via SMS to the sender’s mobile number after booking. If you ordered online, it is separate from your order number — look for “Tracking Number” or “Waybill” in your order details.
Three common reasons: (1) You entered it with spaces or dashes — remove them and enter digits only. (2) You used the seller’s order number instead of the actual LBC tracking number. (3) The package hasn’t been scanned yet — new parcels take 2–4 hours to appear after drop-off. Wait 24 hours and try again.
Official times: NCR to NCR: 1 business day. NCR to North/South Luzon: 1–2 days. NCR to Visayas: 3–5 days. NCR to Mindanao: 4–6 days. NCR to Batanes: 9–11 days. LBC does not deliver on Sundays or public holidays. Packages dropped off after 3:00 PM are processed the next business day.
Enter your 12-digit tracking number from your LBC receipt or the sticker on the box at lbcexpress.com/track. Sea cargo takes 40–60 days. Tracking goes silent while the box is at sea — there are no scan points in the ocean. Updates resume when the box arrives at the Philippine port.
Visit any LBC branch with your valid government-issued ID. Staff can search using the sender’s name and approximate ship date. You can also call (02) 8858-5999 with the sender’s name, recipient’s name, and approximate shipment date. Online tracking without a number is not available to the public.
Yes, but only before the status reaches “Out for Delivery.” Call (02) 8858-5999 or message @lbcexpress on Facebook as early as possible with your tracking number and the new address. Once a rider has the package, address changes are not possible until after re-scheduling.
Typically up to three delivery attempts. After failed attempts the package is held at the nearest LBC branch for a limited period before being returned to sender. Contact LBC as soon as you see “Delivery Attempted” to arrange re-delivery or branch pickup.
First, check with every person in your household — guards, helpers, family members. LBC marks a shipment delivered when any person at the address receives it. If genuinely no one received it, contact LBC immediately at (02) 8858-5999 with your tracking number and receipt. LBC keeps a proof-of-delivery record and can investigate who signed for it.
No. lbctrackingparcel.com is an independent tracking resource and is not affiliated with or endorsed by LBC Express, Inc. Our tracker redirects you to the official LBC Express tracking page. For official services, booking, and remittances, always use lbcexpress.com directly.